Privacy Policy

Privacy Policy

Effective date: 2026

Woodland Walk

This Privacy Policy is issued by the City of Salisbury (Council), ABN 82 615 416 894, the owner and developer of the Woodland Walk residential development in Ingle Farm. Council is responsible for the personal information collected through this website. While Council is not generally subject to the Privacy Act 1988 (Cth), it handles personal information in accordance with applicable South Australian Government Information Privacy Principles and relevant legislation.

TAARNBY™ acts as Council’s appointed sales agent and handles personal information on Council’s behalf and under its direction.

This policy explains what personal information we collect when you register your interest in Woodland Walk, why we collect it, how it is held, and who has access to it.

What information we collect

When you complete the Register Your Interest form on this website, we collect:

• Your name
• Your email address
• Your phone number

We only collect what we need. Submitting the form is entirely your choice — you’re under no obligation to provide this information.

Why we collect it

We use your information to:

• Send you direct marketing communications about Woodland Walk, including release dates, pricing, and availability
• Respond to any questions or enquiries you have
• Contact you when land or lots become available

We will not use your information for unrelated purposes or sell it to anyone. By submitting the registration form, you consent to TAARNBY contacting you with direct marketing communications about Woodland Walk. These communications constitute direct marketing under the Spam Act 2003 and the Australian Privacy Principles. You may withdraw your consent and opt out of marketing communications at any time by clicking the unsubscribe link in any email we send you, or by contacting us directly using the details in the Contact Us section below. Opting out will not affect your ability to request information about the development.

Who we share it with

Council is the owner of all personal information collected through this website. Your information is entered into Eagle CRM, a customer relationship management platform that Council has authorised TAARNBY™ to access and manage on Council’s behalf for the purposes described in this policy. TAARNBY™  is Council’s appointed sales agent and is required to handle your information only in accordance with Council’s instructions and this policy. Eagle CRM is Hosted within Amazon Web Services (AWS) data centres in the Sydney region (Australia) and your personal information is not stored or accessed overseas.  [LB1] We do not share your information with any other third parties unless we are legally required to do so.

How long we keep your information

We keep your information for as long as it is relevant to your interest in Woodland Walk and as required by law. As a South Australian council, Council is subject to the State Records Act 1997 and General Disposal Schedule 40, which govern how long certain records must be retained. This means that while we will cease using your information for marketing purposes once the development is complete or upon your request, we may be required to retain certain records for a minimum period set by law, even after you have asked us to remove your details. Where this applies, your information will be securely archived and not used for any other purpose. If you ask us to remove your details from active marketing lists, we will do so promptly.

How we protect your information

Your information is stored securely in our CRM system. We take reasonable steps to protect it from loss, misuse, and unauthorised access. While no digital system can guarantee 100% security, we follow industry best practices to keep your data safe.

Your rights

You have the right to:

• Ask us what information we hold about you
• Ask us to correct any information that is wrong or out of date
• Ask us to remove your information at any time
• Opt out of receiving communications from us

Just get in touch with us using the contact details below and we will take care of it promptly.

To exercise any of these rights, please submit a written request to Council using the contact details in the Contact Us section below. The designated contact point for privacy requests is Dylan Slape/Manager Governance and Information Assets, email city@salisbury.sa.gov.au and postal address PO Box 8, Salisbury, SA, 5108. Council will acknowledge your request within [5] business days and respond substantively within 30 days. If Council requires additional time, we will advise you accordingly. There is no fee for making a request.

Cookies and website data

Like most websites, this site may use cookies — small files stored on your device — to understand how visitors use the site. This data is anonymous and is not linked to your personal details unless you choose to complete the registration form.

Privacy

If you have a concern about how Council has handled your personal information, we ask that you first raise it directly with us by contacting Dylan Slape, Manager Governance and Information Assets, City@salisbury.sa.gov.au . Council will acknowledge your complaint within [5] business days and work to resolve it within 30 days. If you are not satisfied with Council’s response, you can contact the South Australian Ombudsman at ombudsman@ombudsman.sa.gov.au or (08) 7322 7020  

Data breaches

Council takes the security of your personal information seriously and will respond to any data breach in a timely and appropriate manner. Where a breach of personal information occurs, Council may take steps to mitigate potential harm and, where considered appropriate in the circumstances, may notify affected individuals and provide information about the nature of the breach and steps that can be taken in response. Council will also take reasonable steps to contain the breach and reduce the likelihood of recurrence, having regard to applicable South Australian Government Information Privacy Principles and relevant legislation.

Changes to this policy

If we update this policy, we will post the new version on this page. We encourage you to check back occasionally.

Contact us

If you have any questions about this policy or how we handle your information, please get in touch:

Woodland Walk

Email: City@salisbury.sa.gov.au

Phone: (08) 7322 7020 

Website: www.salisbury.sa.gov.au